Privacy Policy

Privacy Policy

Rentium respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you contact us or submit a booking request, how we use it, and the choices available to you.

1. Information We Collect

When you submit a booking request or contact Rentium, we may collect information such as:

• Full name
• Phone / WhatsApp number
• Email address
• Vehicle requested
• Pick-up and return dates, times, and locations
• Flight number, when provided for airport service
• Selected protection options and optional extras
• Special requests or other information you choose to provide

2. How We Use Your Information

We use the information you provide to:

• Process and respond to booking requests
• Check vehicle availability
• Prepare and manage rental arrangements
• Communicate with you regarding your reservation
• Arrange airport Meet & Greet or vehicle delivery when requested
• Provide customer support
• Meet applicable administrative or legal requirements

3. Booking Requests

Submitting a booking request does not automatically confirm a reservation. The information submitted is used by Rentium to check availability and contact you regarding confirmation and rental arrangements.

4. Sharing of Information

Rentium does not sell or rent your personal information.

Information may be processed through service providers used to operate our booking and communication processes, or disclosed when reasonably necessary to provide the requested rental service or comply with applicable legal requirements.

5. Third-Party Services

Rentium may use third-party services such as Google services for booking requests and data management, and WhatsApp for customer communication. Your use of these services may also be subject to their respective privacy policies and terms.

6. Data Retention & Security

We take reasonable measures to protect personal information against unauthorized access, loss, or misuse.

Personal information is retained only for as long as reasonably necessary for booking administration, rental management, customer service, record-keeping, and applicable legal or administrative requirements.

7. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information held by Rentium.

To make a privacy-related request, please contact us using the details below.

8. Changes to This Privacy Policy

Rentium may update this Privacy Policy when necessary to reflect changes to our services, booking processes, or applicable requirements. The latest version will be made available on our website.

9. Contact Us

Rentium Car Rental
Tirana, Albania
Email: rentiumsupport@gmail.com
Email: info@rentium.al
Phone / WhatsApp: +355 69 605 5285
Phone: +355 69 805 0660

Last updated: September 2026